11th Comptroller Squadron
 



 

Hours of operation: 

Monday - Thursday:
8:30 a.m. - 11:30 a.m. (walk-ins)
12:30 p.m. - 3 p.m. (appointments scheduled through Setmore link below)

Friday:
*Closed for training

Customer service phone number: 202-284-3328

Locations:
Pentagon office: 5C1049
Joint Base Anacostia-Bolling office: Bldg 20
 
 
About Us

Financial Operations for Joint Base Anacostia-Bolling and the Pentagon

The 11th Comptroller Squadron provides financial services to Airmen and Guardians assigned to both Joint Base Anacostia-Bolling (JBAB) and the Pentagon. We provide services to a total of 17K+ active duty and civilian personnel to include our mission partners and globally-separated units.
 
Our airmen are committed to providing top-notch customer service with all requests handled in-person or via the Comptroller Services Portal (CSP.)
 
 
How to Contact Finance Customer Service

In an effort to provide more secure and efficient customer service, 11th CPTS is migrating to the CSP as our primary point of contact. This online system allows customers to submit and track financial inquiries. Members may access this platform at https://csp.cce.af.mil (CAC-enabled only and PII protected.) If you have retired or separated and no longer have access to a government computer, please utilize our retirements/separations organizational box at 11cpts.retirements.separations@us.af.mil 

For military in-processing: Please submit a travel voucher through e-Finance within 5 days of arrival (CAC enabled): https://efinance.sso.cce.af.mil/home

For inquiries and civilian in-processing: Please contact us at the Comptroller Services Portal (CSP):
https://usaf.dps.mil/teams/SAFFMCSP/portal/SitePages/Home.aspx
​
For DTS/GTC inquiries: Please contact either your unit's Organizational Defense Travel Administrator (ODTA) or Agency Program Coordinator (APC.) 
 
Please allow our team 10 business days to research and respond to your inquiry
During the months of May-Sept please be advised of an increased response time due to PCS season
 
 
For Appointment Scheduling: https://11cpts.setmore.com 


 
 
eFinance User Guide
 
 
 
Additional Information and Resources

To expedite your request, please include a descriptive explanation of your issue, your SSN, and your phone number. For example: "I have debt in the amount of $123.00 on my Oct LES. My SSN is 123-45-6789 and my phone number is
987-654-3210."


Financial Management Guide
 

The 11th Comptroller Squadron welcomes all feedback via the QR code below.

                                                           
                                                               Pentagon                                                         JBAB                                                                     

Graphical user interface, text, email Description automatically generated                                  Graphical user interface, text, email Description automatically generated