TMO
     

 

WELCOME TO TRAFFIC MANAGEMENT OPERATIONS

Military moves can be complex and overwhelming, particularly when it comes to
handling household belongings and other personal items. Our installation's
transportation office is available to provide guidance on your entitlements and support
with shipping your personal property.

 

Personal Property Processing Office (PPPO)
229 Brookley Ave Rm 101
Washington D.C, 20032-7702
Org Box: 11LRS.HOUSEHOLDGOODS.LGRD@us.af.mil

Phone: 202-284-3060
Customer Service Hours: 0900-1500 Monday-Friday 



Passenger Travel:
Org Box: 11LRS.PAX.LGRD@us.af.mil
Phone: 202-284-3053/4
Customer Service Hours: 0900-1500 



Household Goods
To view the house hold goods briefing, click here.

 
INBOUND/OUTBOUND
Inbound Members:
For Personally Procured Moves (PPM) please follow instructions linked here. 


Outbound Members:
Please visit https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ , and log onto the Defense Personal Property System (DPS) for self-guided shipment applications. All shipment applications require valid orders. Follow the screen prompts to input orders information, shipment pick-up location, destination, desired pick-up date and then submit your application to our office for processing. Retiree’s, separatee’s, and first-time movers MUST schedule a briefing with TMO (Tues/Thurs at 1000).

*Household Goods
To view the *Household Goods briefing, click here.
 
CLAIMS/STORAGE

To file a claim of loss or damaged items, you will have 180 days from the date of delivery. Claims must be filed within the Defense Personal Property System (DPS), accessed through https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ 
​
To schedule delivery of household goods (HHG) or unaccompanied baggage (UB) from Storage In-Transit (SIT) please contact your moving company directly. For Non-Temporary Storage (NTS) release, please e-mail us with your orders and the physical address of where your items are being stored. 



 
inBOUND/outBOUND mEMBERS

Inbound Members:
For Personally Procured Moves (PPM) please follow instructions linked here. 


Outbound Members:
Please visit https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ , and log onto the Defense Personal Property System (DPS) for self-guided shipment applications. All shipment applications require valid orders. Follow the screen prompts to input orders information, shipment pick-up location, destination, desired pick-up date and then submit your application to our office for processing. Retiree’s, separatee’s, and first-time movers MUST schedule a briefing with TMO (Tues/Thurs at 1000).


*Household Goods
To view the *Household Goods briefing, click here.
claims/storage

To file a claim of loss or damaged items, you will have 180 days from the date of delivery. Claims must be filed within the Defense Personal Property System (DPS), accessed through https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ 
​
To schedule delivery of household goods (HHG) or unaccompanied baggage (UB) from Storage In-Transit (SIT) please contact your moving company directly. For Non-Temporary Storage (NTS) release, please e-mail us with your orders and the physical address of where your items are being stored.