TMO
     


Personal Property Processing Office (PPPO)
229 Brookley Ave Rm 101
Washington D.C, 20032-7702
Org Box: 11LRS.HOUSEHOLDGOODS.LGRD@us.af.mil

Customer Service Hours 0900-1500 Monday-Friday (closed 3rd tues every month)
Hours of Operation: Monday-Friday 0800-1530 Hours



Passenger Travel:
E-mail: 11LRS.PAX.LGRD@us.af.mil
Phone: 202-284-3053/4
Hours: 0900-1500 (closed ever 3rd Tues each  month)



Household Goods
To view the house hold goods briefing, click here.
 
inBOUND/outBOUND mEMBERS


Inbound Members:
For Personally Procured Moves (PPM) please follow instructions linked here


Outbound Members:
Please visit https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ , and log onto the Defense Personal Property System (DPS) for self-guided shipment applications. All shipment applications require valid orders. Follow the screen prompts to input orders information, shipment pick-up location, destination, desired pick-up date and then submit your application to our office for processing. Retiree’s, separatee’s, and first-time movers MUST schedule a briefing with TMO (Tues/Thurs at 1000).
 
claims/storage

To file a claim of loss or damaged items, you will have 180 days from the date of delivery. Claims must be filed within the Defense Personal Property System (DPS), accessed through https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ 

To schedule delivery of household goods (HHG) or unaccompanied baggage (UB) from Storage In-Transit (SIT) please contact your moving company directly. For Non-Temporary Storage (NTS) release, please e-mail us with your orders and the physical address of where your items are being stored.